Security Operations Coordinator

3 weeks ago


New York, New York, United States GDI Security Services Full time
Job Description

GDI Security Services is a leading provider of facility maintenance and building services. We cater to various industries, including industrial manufacturing, distribution, power generation, hospitality, healthcare, and automotive.

We are seeking a skilled Security Dispatcher for full-time opportunities in Manhattan, NY. The successful candidate will be responsible for dispatching guards, overseeing security needs across multiple sites, and ensuring timely communication with clients.

The salary for this position is approximately $20.00 per hour (weekly pay) based on industry standards and the location. Our typical working hours are 40 hours a week, from 8:00 am to 4:00 pm and 4:00 pm to 12:00 am (with Saturday shifts required).

Main Responsibilities:

  • Dispatch guards as needed to meet site requirements.
  • Oversee security needs across multiple sites.
  • Act quickly to locate relief for guards holding post in emergency situations.
  • Report callouts or absences to upper management and clients.
  • Scheduling and confirming guard arrivals with site managers.
  • Maintaining direct communication with clients.
  • Reporting incidents and executing plans to drive business outcomes.

Requirements:

  • Proficiency in the security industry and experience as a dispatcher.
  • Ability to solve problems creatively in fast-paced environments.
  • Familiarity with UKG systems for scheduling.
  • Demonstrated analytical skills and ability to prepare reports.
  • Achieving results while upholding ethics, integrity, compliance, and company values.


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