Operations Supervisor

18 hours ago


New York, New York, United States Arrow Security Full time
Job Overview:

As an Operations Supervisor at Arrow Security, you will have the opportunity to work in a fast-paced and dynamic environment where no two days are the same. You will be responsible for managing staffing and scheduling of security officers for designated client contract/site locations, providing exceptional customer service to our clients, and working closely with our operations team to ensure seamless delivery of services.

Key Performance Indicators:
  • Meet or exceed client satisfaction targets
  • Ensure timely and accurate completion of security tasks and duties
  • Develop and implement effective training programs for security officers

Responsibilities:
  • Coordinate logistics and transportation for security personnel
  • Collaborate with operations team to identify areas for improvement and implement changes
  • Maintain accurate records and reports


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