Security Operations Manager

3 days ago


New York, New York, United States Arrow Security Full time
Job Title: Security Operations ManagerAbout Arrow SecurityWe are a leading provider of high-quality security services, committed to excellence and customer satisfaction. Our team is dedicated to providing exceptional service and support to our clients.

Job SummaryThe Security Operations Manager will be responsible for managing the day-to-day operations of our security teams, ensuring that all activities are conducted in accordance with company policies and procedures. This includes staffing and scheduling, training and mentoring, and maintaining effective communication with clients and stakeholders.

Key Responsibilities
  • Manage 5,000-6,500 hours of contract hours per week.
  • Handle scheduling of assigned security staff as congruent with client needs.
  • Train, mentor, and support uniformed security officers.
  • Liaison with client and coordinate communication of operations through an effective and responsive approach.
  • Provide exceptional customer service.

Requirements
  • Minimum 2 years of experience in managing security operations or accounts.
  • Ability to work within a structured environment and follow standards of processes.
  • Works well within a team.
  • Must be flexible in availability to tend to accounts as needed.
  • Ability to work in time-critical situations with firm deadlines.

Benefits
  • Competitive salary: $70,000 - $80,000 per year.
  • Weekly pay.
  • Internal growth opportunities.
  • Flexible scheduling opportunities.
  • Employee PERKS program, including discounts on everyday purchases with many of our partners.

About UsWe are proud to offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We strive to create a positive work-life balance and provide opportunities for professional growth and development.

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