Retail Branch Management Specialist

4 days ago


Rapid City, South Dakota, United States BankWest Full time
Job Description

This role offers a salary of $80,000 - $120,000 per year, depending on experience.

About the Job

We are seeking an experienced Retail Branch Manager to oversee the daily operations of our branch. The ideal candidate will have a strong background in customer service, sales, and team management.

Key Responsibilities

  1. Manage a team of retail banking staff to ensure exceptional customer service and sales results.
  2. Oversee day-to-day branch operations, including cash handling, security, and facilities management.
  3. Develop and implement sales strategies to increase revenue and customer engagement.
  4. Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  5. Collaborate with regional teams to achieve business objectives and improve processes.

Requirements

  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of experience in retail banking or a related field.
  • Proven track record of achieving sales targets and improving customer satisfaction.
  • Strong leadership and communication skills, with ability to motivate and develop a team.
  • Familiarity with banking regulations and compliance requirements.


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