Retail Sales Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide exceptional customer service, engaging with customers and embodying our customer experience principles and philosophy
- Maintain a clean and organized store environment, adhering to all operational and merchandise standards
- Process customer purchases and returns accurately, counting change back to customers according to established procedures
- Promote credit and loyalty programs to customers
- Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
- Process and prepare merchandise for the sales floor, following company procedures and standards
- Initiate and participate in store recovery as needed throughout the day
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
- Provide and accept recognition and constructive feedback
- Adhere to all labor laws, policies, and procedures
- Support and participate in store shrink reduction goals and programs
- Participate in safety awareness and maintain a safe environment
- Excellent customer service skills
- Able to work a flexible schedule to support business needs
- Strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible associates may also receive 401(k) match, medical, dental, and vision insurance, HSA, health care FSA, life insurance, short and long-term disability, paid parental leave, paid holidays, vacation, and sick time, auto and home insurance discounts, scholarship program, and adoption assistance.
This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
We are an equal opportunity employer and welcome applications from diverse candidates. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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