Seasonal Retail Sales Associate

4 weeks ago


Exton, Pennsylvania, United States Kohl's Full time

About the Role

We are seeking a highly motivated and customer-focused Seasonal Retail Sales Associate to join our team at Kohl's. In this role, you will deliver exceptional customer service and sales support to our customers, while maintaining a high level of operational efficiency.

Key Responsibilities

  • Provide excellent customer service by greeting customers, offering assistance, and resolving issues in a timely and professional manner.
  • Operate a cash register, scan items, and process transactions accurately and efficiently.
  • Meet or exceed individual sales and customer service goals, while maintaining a high level of product knowledge.
  • Support inventory accuracy by accurately completing all required point of sale and merchandise disposition practices.
  • Participate in daily service processes, including register and cash balancing, change orders, and replenishing supplies.
  • Act with integrity, honesty, and foster a team-oriented culture.
  • Exercising good judgment and discernment when making decisions, and taking appropriate action as needed.
  • Demonstrate a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
  • Accomplish multiple tasks within established timeframes, while maintaining a high level of productivity.
  • Follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.

Requirements

  • Excellent customer service skills and ability to multi-task with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • No retail experience required, but a positive attitude and willingness to learn are essential.
  • Must be 16 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.

Preferred Qualifications

  • Client-facing retail or service industry experience.

Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Pay and Benefits

Pay starts at $16.00 per hour, with opportunities for advancement and professional growth. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.



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