Seasonal Retail Sales Associate
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Seasonal Retail Sales Associate to join our team at Kohl's. In this role, you will deliver exceptional customer service and sales support to our customers, while maintaining a high level of operational efficiency.
Key Responsibilities
- Provide excellent customer service by greeting customers, offering assistance, and resolving issues in a timely and professional manner.
- Operate a cash register, scan items, and process transactions accurately and efficiently.
- Meet or exceed individual sales and customer service goals, while maintaining a high level of product knowledge.
- Support inventory accuracy by accurately completing all required point of sale and merchandise disposition practices.
- Participate in daily service processes, including register and cash balancing, change orders, and replenishing supplies.
- Act with integrity, honesty, and foster a team-oriented culture.
- Exercising good judgment and discernment when making decisions, and taking appropriate action as needed.
- Demonstrate a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
- Accomplish multiple tasks within established timeframes, while maintaining a high level of productivity.
- Follow company policies, procedures, standards, and guidelines.
- Maintain adherence to company safety policies for the safety of all associates and customers.
- Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.
Requirements
- Excellent customer service skills and ability to multi-task with strong attention to detail.
- Verbal/written communication and interpersonal skills.
- No retail experience required, but a positive attitude and willingness to learn are essential.
- Must be 16 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
Preferred Qualifications
- Client-facing retail or service industry experience.
Physical Requirements
- Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two-person lift.
- Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to visually verify information and locate and inspect merchandise.
- Ability to comply with health and safety standards.
Pay and Benefits
Pay starts at $16.00 per hour, with opportunities for advancement and professional growth. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
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