Retail Sales Associate

5 days ago


Exton, Pennsylvania, United States TJ Maxx Full time

Role Overview

As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and ensuring a seamless shopping environment. This includes engaging with customers, embodying our customer experience principles, and maintaining a clean and organized store.

Key Responsibilities

  • Role model our established customer experience practices with internal and external customers
  • Support a positive store culture through honesty, integrity, and respect
  • Ring customer purchases/returns accurately and count change back to customer according to established procedures
  • Promote credit and loyalty programs
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
  • Process and prepare merchandise for sales floor following company procedures and standards
  • Initiate and participate in store recovery as needed
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and contribute to the maintenance of the entire store
  • Provide and accept recognition and constructive feedback
  • Adhere to all labor laws, policies, and procedures
  • Support and participate in store shrink reduction goals and programs
  • Participate in safety awareness and maintain a safe environment

Requirements

  • Excellent customer service skills
  • Ability to work a flexible schedule to support business needs
  • Strong communication and organizational skills with attention to detail
  • Capability to multi-task
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Capability to lift heavy objects with or without reasonable accommodation
  • Effectiveness in working with peers and supervisors
  • Retail customer experience preferred

Benefits

We offer a range of benefits to support your well-being and career growth, including associate discounts, employee assistance program, and opportunities for professional development.

Compensation

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay may vary based on relevant skills, qualifications, and experience.

Disclaimer

Applicants with arrest or conviction records will be considered for employment.

Company Culture

At TJ Maxx, we value diversity, equity, and inclusion, and strive to create a work environment that is welcoming and inclusive for all associates.



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