Member Concierge Representative

2 months ago

Houston, Texas, United States Apex Health Solutions Full time
Job Summary

We are seeking a highly skilled and compassionate Member Concierge Representative to join our team at Apex Health Solutions. As a key member of our client-facing team, you will play a critical role in providing exceptional service to our clients and their members.

Key Responsibilities
  • Compliance and Regulatory Expertise: Ensure adherence to HIPAA/PHI regulations and maintain confidentiality of sensitive information.
  • Client Communication: Effectively communicate with clients and their members, providing clear and concise information to resolve inquiries and concerns.
  • Quality and Productivity: Meet or exceed productivity standards while maintaining a high level of quality in all interactions.
  • Team Collaboration: Work collaboratively with internal stakeholders to ensure seamless communication and resolution of issues.
  • Professional Development: Participate in ongoing training and development to enhance skills and knowledge in healthcare and customer service.
Requirements
  • Education: High School Diploma or equivalent; Bachelor's Degree in a healthcare-related field preferred.
  • Experience: One year of customer service experience in a call center required; experience in a healthcare or pharmacy call center preferred.
  • Skills: Excellent communication and interpersonal skills; ability to multitask and work in a fast-paced environment; proficiency in Microsoft Office and Windows.
Competencies
  • Adaptability: Ability to adapt to changing work environments and priorities.
  • Communication: Excellent written and verbal communication skills.
  • Dependability: Reliable and responsive to requests for service and assistance.
  • Quality: Commitment to delivering high-quality service and results.
  • Quantity: Ability to meet productivity standards and deadlines.
  • Teamwork: Collaborative and team-oriented approach to work.

  • Healthcare Concierge Specialist

    4 weeks ago

    Houston, Texas, United States Apex Health Solutions Full time

    Job Title: Member Concierge RepresentativeApex Health Solutions is seeking a highly skilled and compassionate Member Concierge Representative to join our team. As a key member of our client services team, you will play a critical role in providing exceptional support to our clients' health plan members.Job Summary:The Member Concierge Representative will be...

  • Weekend Concierge

    2 weeks ago

    Houston, Texas, United States Clearwater at the Heights Full time

    Concierge Opportunity at Clearwater at The HeightsWe are seeking a part-time Concierge to join our team at Clearwater at The Heights, a premier luxury senior living community in Houston. As a Concierge, you will be the first point of contact for visitors and residents, setting a warm and welcoming tone for our community.ResponsibilitiesEnsure the front...

  • Corporate Concierge

    4 weeks ago

    Houston, Texas, United States The Reserves Network Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Corporate Concierge to join our team at The Reserves Network Inc. As a Corporate Concierge, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients and visitors.Key ResponsibilitiesGreet and sign in visitors, ensuring they have a...

  • Concierge Manager

    2 weeks ago

    Houston, Texas, United States Agora Haus Full time

    About Agora HausAgora Haus is an exclusive private social club located in Houston, TX, offering a vibrant community where individuals can connect, grow, and make an impact.Role OverviewThis part-time on-site role is responsible for providing exceptional service and experiences to our esteemed members. As a Concierge Manager, you will oversee the daily...

  • Concierge Manager

    1 month ago

    Houston, Texas, United States Agora Haus Full time

    {"title": "Concierge Manager", "description": "Role OverviewAgora Haus is an exclusive private social club located in Houston, TX, offering a vibrant community where individuals can connect, grow, and make an impact.This part-time on-site role is located in Houston, TX. As a Concierge Manager at Agora Haus, you will be responsible for providing exceptional...

  • Concierge Service Manager

    2 weeks ago

    Houston, Texas, United States Radkin LLC Full time

    Job OverviewRadkin LLC is seeking a highly skilled and experienced Concierge Manager to join our team at one of our prestigious locations. As a key member of our leadership team, you will be responsible for delivering exceptional service to our residents and guests.Key Responsibilities:Manage and lead a team of concierge staff to ensure seamless guest...

  • Luxury Spa Concierge

    7 days ago

    Houston, Texas, United States Woodhouse Spas Full time

    Seasonal Spa Concierge OpportunityWe are seeking a friendly and outgoing individual to join our team as a Seasonal Spa Concierge at Woodhouse Houston Galleria. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming spa experience.Key Responsibilities:Greet and assist guests with enthusiasm and...

  • Concierge Lounge Attendant

    3 weeks ago

    Houston, Texas, United States Houston Marriott Westchase Full time

    About UsAt Houston Marriott Westchase, we pride ourselves on creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.Job SummaryWe are seeking a...

  • Corporate Concierge Front Desk Representative

    4 weeks ago

    Houston, Texas, United States The Reserves Network Full time

    Job SummaryA global commercial real estate company is seeking a Corporate Concierge to deliver exceptional customer service and greet visitors to the building. The ideal candidate will have a pleasant, professional demeanor and strong communication skills. The role involves assisting visitors with building information, navigating the digital directory, and...

  • Member Service Representative

    4 weeks ago

    Houston, Texas, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.Key...

  • High Rise Concierge

    2 weeks ago

    Houston, Texas, United States Rise Association Management Group Full time

    Job Title: High Rise ConciergeAt Rise Association Management Group, we are seeking a highly skilled and customer-focused High Rise Concierge to join our team. As a key member of our luxury high-rise condominium community, you will be responsible for delivering exceptional service to our residents and guests.Key Responsibilities:Provide warm and welcoming...

  • Ramp Concierge

    2 weeks ago

    Houston, Texas, United States Wilson Air Center Full time

    Job SummaryWilson Air Center is seeking a highly motivated and customer-focused Ramp Concierge to join our team. As a key member of our airport operations team, you will be responsible for providing exceptional service to our private and business aircraft customers.Key ResponsibilitiesMeet and greet passengers and flight crews, ensuring a warm and welcoming...

  • Member Service Representative

    4 weeks ago

    Houston, Texas, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.Key...

  • Member Service Representative

    2 days ago

    Houston, Texas, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and promoting Sam's Club products and services.Key...

  • Member Service Representative

    4 weeks ago

    Houston, Texas, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Member Service Representative

    2 weeks ago

    Houston, Texas, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Homebuyer Concierge

    2 weeks ago

    Houston, Texas, United States Lennar Mortgage Full time

    About the RoleWe are seeking a highly organized and detail-oriented Homebuyer Concierge to join our Sales and Marketing team. As a key member of our team, you will be responsible for providing exceptional customer service to our homebuyers, ensuring a seamless transaction experience from escrow opening to closing.Key ResponsibilitiesManage transactions and...

  • Private Duty Caregiver CNA HHA

    4 weeks ago

    Houston, Texas, United States Concierge Clinicians Of Houston LLC Full time

    Job OpportunityWe are seeking a dedicated and compassionate Private Duty Caregiver to join our team at Concierge Clinicians of Houston LLC. As a Private Duty Caregiver, you will provide high-quality care to our clients in the comfort of their own homes.Key Responsibilities:Assist with daily living activities, such as bathing, grooming, and toiletingProvide...

  • Luxury High Rise Concierge

    2 weeks ago

    Houston, Texas, United States Rise Association Management Group Full time

    Job Title: High Rise ConciergeAt Rise Association Management Group, we are seeking a highly skilled and experienced High Rise Concierge to join our team. As a key member of our community management team, you will be responsible for providing exceptional customer service to our residents and guests, ensuring a 5-star living experience.Key...

  • Member Service Representative

    1 month ago

    Houston, Texas, United States Energy Capital Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Energy Capital Credit Union. As a key member of our branch operations team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and performing a variety of duties to support branch...