Functional Analyst

2 weeks ago


Chicago, Illinois, United States Surge Technology Solutions Inc Full time
About the Role

We are seeking a highly skilled Functional Analyst to join our team at Surge Technology Solutions Inc. as an Instructional Design Specialist. In this role, you will be responsible for creating engaging e-learning modules using Articulate 360 and working with Subject Matter Experts to address content questions.

Key Responsibilities
  • Create interactive e-learning modules using Articulate 360
  • Follow instructional design guidelines and content storyboards
  • Collaborate with Subject Matter Experts to ensure content accuracy
  • Manage multiple projects and track project status
  • Work with Global Dealer learning to update modules in DPC
  • Create product Tip Sheets and maintain the Training page
  • Manage training campaigns in DPC and provide admin support with webinar training
  • Monitor training results and provide insights for improvement
Requirements
  • Bachelor's degree in Educational Design, Instructional Design, or Communication
  • Equivalent relevant experience accepted in lieu of degree
  • Association for Talent Development (ATD) and/or Training Industry certifications preferred
  • Technical skills in Articulate 360, video editing, Microsoft Teams, Microsoft Excel, and Microsoft PowerPoint
  • Knowledge of instructional design concepts and principles
Preferred Qualifications
  • Experience with project management and time management
  • Strong written communication and creativity skills
  • Ability to follow brand guidelines and take feedback
Work Environment

This is a full-time onsite position in Peoria, IL, with occasional travel to North America (0-25%).



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