Quality Assurance Lead

6 days ago


Renton, Washington, United States Tata Consultancy Services Full time

Job Summary:

Tata Consultancy Services is seeking a highly experienced Test Manager to lead our ServiceNow testing efforts. As a key member of our team, you will be responsible for creating and executing test cases, analyzing systems to resolve data discrepancies, and ensuring system functionality and data integrity.

Key Responsibilities:

  • Create and run test cases related to ServiceNow to ensure system functionality and data integrity.
  • Analyze and test systems to resolve data discrepancies, enhance efficiency, or support new business requirements.
  • Develop and implement test plans, test cases, and test scripts to ensure thorough testing of ServiceNow.
  • Collaborate with cross-functional teams to identify and prioritize testing requirements.
  • Provide technical leadership and guidance to junior team members.
  • Stay up-to-date with industry trends and best practices in test management and ServiceNow.

Requirements:

  • 12+ years of experience in IT, with a minimum of 4 years of hands-on ServiceNow testing experience.
  • Proven experience in test case design, test planning, and test effort estimation.
  • Hands-on experience with test management tools such as JIRA, Silk Central, or HP QC.
  • Minimum 6 years of experience as a Test Manager, with a team management experience of at least 5 team members.
  • Strong verbal and written communication skills.

Preferred Qualifications:

  • ServiceNow certification.
  • ISTQB Test Manager certification.


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