Restaurant Team Lead
2 months ago
About Haza Foods, LLC
Haza Foods, LLC is a leading restaurant franchise company in the United States, operating over 540 locations across 15 states. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development.
Job Summary
We are seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are met.
Key Responsibilities
- Train and Develop Team Members
- Provide guidance and support to team members to ensure they have the skills and knowledge needed to perform their jobs effectively.
- Identify areas for improvement and develop training plans to address these areas.
- Manage Cash Handling and Inventory
- Count and reconcile cash at the beginning and end of each shift.
- Manage inventory levels and ensure that stock is ordered and received in a timely manner.
- Ensure Quality and Service Standards
- Monitor and maintain high standards of quality, service, and cleanliness in the restaurant.
- Address customer complaints and concerns in a professional and courteous manner.
- Lead and Motivate Team Members
- Provide feedback and coaching to team members to help them improve their performance.
- Recognize and reward team members for their achievements and contributions to the team.
Requirements
- Leadership Experience
- Proven experience in a leadership role, preferably in the food service industry.
- Customer Service Skills
- Excellent customer service skills, with the ability to handle customer complaints and concerns in a professional and courteous manner.
- Communication Skills
- Strong communication skills, with the ability to effectively communicate with team members, customers, and management.
- Availability
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
- Competitive Compensation
- A competitive hourly rate and opportunities for advancement.
- Benefits
- Medical and dental plans, as well as tuition reimbursement and employee referral bonuses.
- Opportunities for Growth and Development
- Opportunities for advancement and professional growth, with a focus on developing leadership skills.
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