Field Service Technician

2 weeks ago


Amiens, Hauts-de-France, United States Johnson Controls Full time

Unlock your technical potential with Johnson Controls

We are seeking a skilled Installation and Service Technician to join our team. As a key part of our retail services team, you will work in-store to install and repair Inventory Control and Video equipment. Your technical expertise and excellent customer service skills will ensure seamless product performance and customer satisfaction.

Key Responsibilities:

  • Install, service, troubleshoot, repair, and maintain retail products and equipment at customer sites
  • Track service calls via computer, including products serviced, work performed, hours and parts utilized
  • Manage an accurate parts inventory to ensure first-time fixes
  • Demonstrate and train customers on equipment usage
  • Communicate with managers on customer satisfaction, sales opportunities, and recurring problems

Requirements:

  • Associate degree in Electronics or relevant field (preferred)
  • Valid driver's license
  • Ability to obtain or hold state security licenses (as required)
  • Strong MS Office and PC skills
  • General electronics knowledge, network device setup, and programming experience (desirable)

Achieve success with Johnson Controls:

As a valued member of our team, you will contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing they will be heard and valued. We invest in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement.



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