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Lead Technical Program Manager, Safety and Trust

3 months ago

San Francisco, California, United States Strava Full time
About This Position

Strava stands at the forefront of the subscription-based fitness community, uniting over 100 million members across more than 190 nations. Our platform provides a comprehensive perspective on your active lifestyle, regardless of your location, preferred sport, or device. At Strava, we believe that everyone is welcome as they pursue an active life.

We are in search of a Lead Technical Program Manager for our Trust & Safety Division to spearhead cross-departmental initiatives and programs that encompass Product Management, Design, Research, Engineering, Legal, and Marketing. This role will collaborate with various teams to enhance effective workflows and uphold robust communication channels.

The ideal candidate possesses a deep understanding of the product development lifecycle and can collaborate with diverse teams to establish scalable operational frameworks. We seek individuals who thrive in uncertain environments and can provide clarity and leadership in managing intricate programs. You will shape our approach to problem-solving and disseminate those insights throughout our product development practices.

This hybrid position is based in San Francisco, CA.

For details regarding compensation and benefits, please refer to our resources.
In this role, you will:
  • Oversee the entire lifecycle of significant programs and initiatives from conception to launch and beyond.
  • Act as a vital link among cross-functional teams, fostering collaboration across different time zones.
  • Manage program communications with key stakeholders at all organizational levels to ensure transparency and timely information dissemination.
  • Identify and mitigate risks by conducting thorough assessments to ensure that implementation strategies align with requirements and strategic goals.
  • Serve as the primary escalation point for any issues related to assigned programs.
  • Enhance product and technical operations to ensure efficient program and team performance.
  • Exhibit proficiency in utilizing technological tools such as Jira, Confluence, Airtable, and others to optimize workflows and boost program efficiency.
Your success in this role will be determined by:
  • Being a positive influence, an effective communicator, and a collaborative team member.
  • Understanding and advocating for your program's strategy and its advantages to Strava.
  • Maintaining a growth mindset by continuously seeking ways to enhance our frameworks and processes.
  • Being open to asking questions, learning, sharing insights, and refining program management strategies.
  • Possessing strong communication, collaboration, problem-solving, and presentation skills.
  • Embracing a hands-on approach and demonstrating adaptability in dynamic work settings.
We value you because:
  • You are enthusiastic about advancing our commitment to becoming an antiracist organization through audience understanding, product development, and communication.
  • You bring at least 5 years of experience in software program management.
  • You have a background in trust & safety, integrity, or security teams.
  • You contribute energy, innovative ideas, and creativity to the team.
  • You are naturally proactive and inquisitive.
  • You possess a solid understanding of the product development lifecycle.
  • You appreciate quality and craftsmanship in your work.
About Strava

Strava, which means "strive" in Swedish, embodies our mission and values. We are a dedicated team, united by our goal to connect athletes with their motivations and help them achieve their personal best. With billions of activity uploads globally, we aspire to be the definitive record of athletic endeavors and the technology that values every effort.

Strava develops software that enhances the most rewarding moments of our athletes' days. Just as we are committed to unlocking their potential, we are equally devoted to fostering a world-class, inclusive workplace where our employees can flourish. Backed by esteemed investors, we are expanding to meet the needs of our growing global athlete community. Our culture mirrors our community, and we continuously strive to engage diverse talents from various backgrounds, experiences, and perspectives, recognizing that our strength lies in our unity.

In response to the global pandemic, Strava is currently operating in a distributed manner. We remain steadfast in our commitment to supporting our employees, particularly regarding their mental health and well-being during these challenging times. Despite the surrounding challenges, we are fostering camaraderie and positivity within our culture, united in our dedication to becoming an antiracist organization. Our people-first approach, compassionate leadership, and belief in bringing joy and inspiration to athletes' lives define us - making this an excellent time to join Strava.

Strava is an equal opportunity employer. In alignment with our values, we make all employment decisions, including hiring, evaluation, termination, promotion, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical or mental disability, medical condition, gender identity or expression, pregnancy, marital status, height, or weight.

We ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and enjoy other employment benefits. Please reach out to us for accommodation requests.

California Consumer Protection Act Applicant Notice.