Appointment Coordinator
1 day ago
We are seeking a highly motivated and results-driven Appointment Setter to join our team at PrideStaff South Orange County Mission Viejo. As an Appointment Setter, you will play a crucial role in promoting our HVAC and plumbing services to potential customers and scheduling appointments for our technicians.
Key Responsibilities:- Conduct outbound calls to engage with potential customers and promote our services
- Clearly and persuasively explain our service offerings and current promotions
- Schedule appointments for our technicians with interested customers
- Update customer information in our database system
- Meet daily, weekly, and monthly sales targets
- Provide exceptional customer service and handle customer inquiries
- Collaborate with the marketing team to refine sales strategies
- Maintain detailed records of all calls and interactions
- Stay up-to-date on industry trends and our service offerings
- Participate in team meetings and training sessions to improve skills and knowledge
- Excellent verbal communication skills with a friendly and professional demeanor
- Strong persuasion and negotiation abilities
- Resilience and ability to handle rejection positively
- Proficiency in using CRM software and other telemarketing tools
- Good listening skills and ability to understand customer needs
- Basic understanding of HVAC and plumbing services (training will be provided)
- Goal-oriented mindset with a drive to meet and exceed targets
- Ability to work independently and as part of a team
- Strong time management and organizational skills
- Patience and persistence in following up with leads
- Basic computer skills including proficiency in Microsoft Office suite
- Ability to multitask and handle a high volume of calls
PrideStaff South Orange County Mission Viejo is a leading staffing agency that works with local businesses to source, interview, and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in various industries. We serve the South Orange County cities and surrounding areas.
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