Surgical Coordinator

3 weeks ago

Laguna Hills, California, United States RETINA ASSOCIATES OF ORANGE COUNTY Full time
Job DescriptionJob Title: Surgical Coordinator

Job Summary:
RETINA ASSOCIATES OF ORANGE COUNTY is seeking a highly organized and detail-oriented Surgical Coordinator to join our team. The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:
• Schedule patient appointments and perform other scheduling tasks, including confirmations, cancellations, and rescheduling.
• Perform check-in duties and check-out duties, including scanning required paperwork and insurance cards.
• Answer phones quickly and professionally, providing timely and accurate information.
• Collect copays, co-insurances, and balances.
• Clean and stock reception and waiting lobby throughout the day.
• Schedule all surgeries as directed by the doctor.
• Schedule all post-ops as directed by the doctor.
• Assist in patient check-out.
• Coordinate with the surgery center to confirm date/time of surgery.
• Obtain all signatures from both the patient and doctor.
• Inform patient of location, time, date, and arrival time of surgery.
• Educate patient on pre- and post-operative protocol.
• Request authorization for surgery and post-operative appointments prior to surgical date.
• Fax over medical clearance to patient's PCP/follow up on all clearance requests.
• Follow up on patients' COVID test status if required by surgery center.
• Add all scheduled surgeries to doctor's personal calendar.
• Add all scheduled surgeries to CaseTab.
• Add all scheduled surgeries and post-ops into NG.
• Upload surgical packets and necessary information to CaseTab and MDI.
• Perform enrollment in co-pay assistance programs.
• Upload necessary paperwork to MDI with proper documentation.
• Check E-Faxes and notify necessary staff members or doctors of important incoming faxes.

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Schedule:
• 8-hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:
• Bonus pay

Requirements:
• Required: Minimum one year of experience in medical front office or hospital.
• Required: High School Diploma/GED or equivalent.
• Required skills/knowledge:
• Excellent verbal and written communication skills
• Strong organization skills and attention to detail
• Ability to multi-task and work in a fast-paced environment
• Excellent patient service skills
• Ability to work as a team
• Able to type 50 WPM
• Preferred:
• Bilingual in English/Vietnamese, English/Spanish, or English/Korean

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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