Customer Service Representative
2 days ago
LBI Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate delivery of our products, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers
- Process and fulfill customer orders in a timely and accurate manner
- Manage and maintain accurate inventory levels
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
- Develop and maintain strong relationships with customers to drive repeat business and referrals
Requirements:
- 2+ years of customer service experience in a warehouse or manufacturing environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and ability to learn new software
- Knowledge of composite materials and manufacturing processes a plus
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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