Client Support Specialist

2 months ago

Upper Sandusky, Ohio, United States KFC Full time
Are you passionate about assisting others?

Do you pride yourself on being reliable and consistently present at work?
Are you driven by competition and the desire to excel?
Do you put in more effort than those around you?
Is organization one of your strong suits?
Are you frequently chosen by others for your teamwork skills?

If you can answer YES to these questions, we may have the ideal opportunity for you as a Team Member in our customer service department.


ROLE OVERVIEW:

You represent our establishment as the first point of contact for customers, whether they enter the restaurant or approach the drive-thru.

Your friendly demeanor sets the tone for their experience.

Your role is crucial; you provide our customers with exceptional service and prepare our renowned dishes daily.

Each customer is significant, and you have the chance to brighten their day.

Your standards are high; you would never serve anything to a customer that you wouldn’t offer to your loved ones.

You are the reason our patrons return time and again.

By delivering hot, fresh meals, offering friendly service, and maintaining a clean environment, you create positive experiences for our guests.

This is what brings fulfillment to our team members, and we hope it brings you joy as well.


Key Responsibilities:
  • Independently resolve issues with minimal guidance
  • Stay updated on training and core responsibilities
  • Work diligently to meet objectives
  • Exude positive energy consistently
  • Foster a welcoming atmosphere within the establishment
  • Collaborate with colleagues and assist when needed
  • Treat all individuals with fairness and respect
  • Acknowledge peers for their achievements
  • Maintain organization and attention to detail
  • Greet every customer with a warm smile
  • Create memorable experiences for each guest
  • Understand and strive to meet restaurant and shift goals
  • Adhere to food safety protocols and report issues to management

Additional Requirements:
  • Punctuality in attendance
  • Flexibility in scheduling
  • Comply with operational procedures for restaurant equipment
  • Ability to lift up to 25 lbs and carry up to 30 feet
  • Ability to push/pull up to 90 lbs for up to 30 feet
  • Capable of standing and walking for most of the shift
  • Follow cash handling safety and security measures
  • Adhere to safety regulations set by the restaurant and local authorities
  • Understand and comply with the restaurant's HR policies

We offer excellent opportunities for individuals starting their careers, seeking a flexible second job, or continuing to work post-retirement.

At KFC, your contributions matter. If you seek a fun, flexible role and wish to be part of a successful team, discover why Life Tastes Better with KFC.


Company Overview:

At KFC, we nourish the world. But our mission goes beyond just filling stomachs; we enrich lives. Our meals are significant, and when served with genuine hospitality, we enhance our customers' days. Thus, our roles are more than just jobs; they are about independence, enjoyment, and building friendships.

As a Team Member, you could be the cheerful face welcoming and serving customers.

Or perhaps you’ll be the cook preparing our famous chicken (and you can jokingly share that you know the “secret”).

Regardless of your position, you play a vital role in making a difference for your team and our customers.

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