Customer Service Representative

4 weeks ago


High Point, North Carolina, United States Lori Robertson - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities
  • Establish and maintain strong relationships with customers, providing personalized service and support as needed.
  • Utilize a customer-centric approach to educate clients about insurance options and develop leads, schedule appointments, and identify customer needs.
  • Market and promote State Farm insurance and financial services products to customers, leveraging your excellent communication and interpersonal skills.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days) and flexible hours.
  • Opportunities for growth and advancement within our agency.
  • Competitive retirement plans and health insurance.
  • Access to ongoing training and development opportunities.
Requirements
  • Interest in marketing and promoting insurance and financial services products.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proactive and detail-oriented approach to work.
  • Ability to learn and utilize computer functions.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply. We look forward to reviewing your application and discussing this opportunity further.



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