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Shop Operations Manager
2 months ago
Job Summary
The Shop Operations Manager is responsible for ensuring the store location under their supervision adheres to company policies and procedures. This role requires a blend of technical and management skills to lead, develop, and train others in performing minor vehicle maintenance while providing exceptional customer service.
Key Responsibilities
- Team Training and Development: The Shop Operations Manager is responsible for training the Assistant Store Manager to perform all functions of the Shop Manager and develop all employees through testing and training.
- Inspection and Maintenance: The Shop Operations Manager is responsible for inspecting the premises at frequent intervals to ensure equipment is in good working order, facility appearance, inventory is properly stocked, and landscaping is well-maintained.
- Directing Team Activities: The Shop Operations Manager prepares the work schedule, assigns work positions, conducts opening and closing procedures, directs cleaning, landscaping, maintenance, and overall upkeep, and supervises the team in all activities involved with operating the business.
- Reporting and Administration: The Shop Operations Manager performs daily paperwork, maintains an accurate and effective inventory, creates, updates, and maintains employee files.
Requirements
- Outgoing and Positive Attitude
- Motivated, Energetic, and Customer-Focused
- Pass a Pre-Employment Background Check
- Basic Computer Skills
- Exceptional Customer Service Skills
- Ability to Obtain a State-Issued Inspector's License (Where Applicable)
- Must Have Reliable Transportation
- Physical Requirements
- Lift Up to Fifty (50) Pounds
- Ability to Walk, Stand, Bend, Stoop, Twist, etc. for Extended Periods
- Ability to Work in All Weather Conditions
- Requires Use of Hands to Perform Activities Involving Holding, Grasping, Pulling, and Turning
Benefits
- 401(k)
- Dental Insurance
- Employee Discount
- Health Insurance
- Paid Time Off
- Vision Insurance
Education and Experience
- High School or Equivalent (Preferred)
- Customer Service: 3 Years (Preferred)
- Driver's License (Required)