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Customer Service Manager for Enterprise Clients
3 weeks ago
Ritter Communications, a leading telecommunications provider in the Mid-South, is seeking an experienced Enterprise Customer Care Team Lead to join our team. As a key member of our customer care department, you will be responsible for overseeing intraday activities and providing training and coaching to Small Business Account Representatives (SBARs) and Key Account Representatives (KARs). This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
