Customer Service Manager

2 weeks ago


Lake Oswego, Oregon, United States Kristin Staropoli - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Service Manager to join our team at Kristin Staropoli - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth and customer loyalty.

Key Responsibilities
  • Establish and maintain strong customer relationships through proactive communication and follow-up.
  • Provide accurate and timely customer service, addressing inquiries and resolving issues efficiently.
  • Use a customer-centric approach to educate customers about insurance options and promote the development of our business.
  • Collaborate with other agency team members to ensure seamless customer service and support.
Requirements
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills to effectively interact with customers and team members.
  • Proactive problem-solving and analytical skills to resolve customer issues efficiently.
What We Offer
  • Competitive salary and commission/bonus structure.
  • Opportunities for growth and advancement within our agency.
  • Paid time off and health benefits.
  • Valuable career-building experience in the insurance industry.


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