Site Reliability Engineer

4 weeks ago

Reston, Virginia, United States IXOPAY Full time
About IXOPAY

We're a leading provider of integrated payment solutions, dedicated to securing and optimizing payments for global commerce. Our mission is to deliver a complete payments optimization platform that sets the standard for tokenization and transaction routing.

Job Overview

We're seeking a skilled Site Reliability Engineer to join our team. As a key member of our IT operations team, you'll be responsible for ensuring the reliability and scalability of our systems, leveraging development skills and a mindset to drive automation and continuous integration and delivery.

Key Responsibilities
  • Manage and resolve complex production incidents, applying a systematic problem-solving approach and a strong sense of ownership.
  • Participate in Agile stories to streamline and enhance day-to-day operations, creating and utilizing technical procedural documentation.
  • Proactively monitor applications and infrastructure, influencing resiliency and scalability in production environments.
  • Conduct Root Cause Analysis on critical production outages, developing and implementing mitigation strategies.
  • Utilize production support expertise to influence new designs, architectures, standards, and methods, maintaining stability and availability for large-scale distributed systems.
  • Identify and implement opportunities for automation of routine maintenance tasks, data gathering, and resolution of common issues.
  • Develop new skills and technical expertise, sharing knowledge with others and building software and systems to manage platform infrastructure and applications.
  • Gather and analyze operating systems/applications metrics to assist in performance tuning and fault finding.
  • Participate in system design consulting, platform management, capacity planning, testing & release procedures.
Requirements
  • Bachelor's Degree in Computer Science or relevant experience.
  • In-depth understanding of web service protocols and REST API design and consumption.
  • Experience with container and serverless computing, Microsoft Azure/AWS developer/architecture certifications preferred.
  • Skilled in Cloud/PaaS Environments, LAN, WAN, Network Security.
  • Proficient in building reliable, scalable, enterprise systems, identifying root-cause sources of instability in high-traffic, large-scale distributed systems.
  • Linux administration, troubleshooting, and performance tuning experience.
  • Understanding of observability principles, tools, and practices that promote observability.
  • Experience with continuous integration tools, trouble-shooting skills that span systems, network, and code.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including firewalls and load balancers.
  • Configuration management and orchestration experience.
Location

This position will be hybrid in the Lehi, Utah area.

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