Customer Relations Coordinator

3 weeks ago


Wilmington, Delaware, United States JobSquad Staffing Solutions Full time
About the Role

This Client Experience Coordinator position offers an exciting opportunity to work in a dynamic environment and contribute to delivering exceptional customer experiences.

Responsibilities include:

  • Providing top-notch customer support and guidance throughout the transaction journey.
  • Collaborating closely with Account Managers to ensure seamless communication and issue resolution.
  • Developing and maintaining strong relationships with clients through professional demeanor and effective communication.

The ideal candidate will have a proven track record in account management, client services, or a related field, along with excellent time management and problem-solving skills. A competitive salary of $57,500 based on experience and interview performance is offered for this role.

Requirements:

  • 5-7+ years of account management, client services, inside sales, logistics, or relevant experience.
  • Excellent verbal and written communication skills.
  • Associates degree or equivalent experience.
  • Intermediate to Advanced Excel user.
  • Proficient in Microsoft Office Suite (Word and PowerPoint).


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