IT Support Specialist

7 days ago


Springboro, Ohio, United States OPSPro Full time
Job Title: IT Helpdesk Support Specialist

Are you a detail-oriented and trusted advisor looking for a challenging role in IT support?

We are seeking an experienced IT Helpdesk Support Specialist to join our team at OPSPro. As a Helpdesk Support Specialist, you will provide technical support to our clients, troubleshoot and resolve technical issues, and work collaboratively with our team to deliver exceptional service.

Key Responsibilities:
  • Provide remote and in-person technical support to clients
  • Troubleshoot and resolve technical issues related to computer operations, software support, and hardware
  • Analyze and test new hardware and software configurations
  • Provide technical support for local and remote laptop users
  • Assist the technical lead with projects and implementation
  • Update applications, websites, and content management systems
  • Maintain electronic records and update data
Requirements:
  • Experience with computer systems support, helpdesk support, and computer deployment
  • Working knowledge of Microsoft Office and Windows Operating Systems
  • Experience with Office365 administration and end-user support
  • Troubleshooting network and wireless issues
  • Working knowledge of computer networks and Wi-Fi
  • Experience supporting multiple clients or tasks simultaneously
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements and remote work options

At OPSPro, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.



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