Mainframe Application Support Specialist

2 days ago


New York, New York, United States Fidelity Information Services Full time
About the Role

We are seeking a highly skilled Mainframe Application Support Specialist to join our team. As a key member of our production support team, you will provide application support for our assigned products and ensure the improvement of our production support process.

Key Responsibilities
  • Provide online and on-call production support for incidents, commitment requests, releases, and changes for assigned products.
  • Examine data files, processes, forms, reports, and operational needs of customers.
  • Complete data mapping and transaction workflow documents as the basis for conversion to FIS systems.
  • Work in rotational shifts, including night shifts and weekends, to ensure 24/7 support.
Requirements
  • 3-7 years of experience in Mainframe Application Support.
  • Good knowledge of COBOL, CICS, JCL, VSAM, DB2, EZtrieve, and/or DYL, CA/Endevor.
  • Experience in CA7 or Z Workload Scheduler (ZWS) is an added advantage.
  • Strong communication skills and ability to interpret business logic to programming logic.
  • Willingness to work in rotational shifts.
Preferred Qualifications
  • Knowledge of FIS' products and services.
  • Knowledge of the business goals, objectives, and business operations for the appropriate FIS organization.
  • Knowledge of the financial services industry.
  • Knowledge of basic financial analysis principles and ratios.
What We Offer

We offer a broad range of professional education and personal development opportunities, a chance to be part of a vibrant team, and a career on core banking/payments domain. You will also have the opportunity to support charities and give back to your community.

FIS is an equal opportunity employer and evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.



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