Supplier Development Engineer

2 weeks ago


Washington, Washington, D.C., United States New Flyer Full time
Job Title: Supplier Development Engineer

Job Summary:

The Supplier Development Engineer will be responsible for improving NFI Group supplier performance to a new standard. This includes new coach launches, supplier resourcing, supplier audits, supplier continuous improvement activities, and current production. The successful candidate will support production, quality, engineering, strategic sourcing/commodity management, and advanced purchasing in initiatives to take supplier performance to a new level consistent with NFI Group's brands, growth, and market leadership position.

Key Responsibilities:

  • Ensure suppliers meet the highest quality standards, escalating issues and interacting with supplier leadership when necessary.
  • Own supplier quality focus and supplier risk management processes through top supplier focus meetings, fixing and/or eliminating suppliers causing operations the greatest problems.
  • Interface with operations, quality, production control, purchasing managers, sourcing managers, project managers, and engineering for the development and release of best-in-class suppliers that support commodity strategies.
  • Play a crucial role in monitoring supplier scorecards, driving suppliers to achieve their performance goals by assisting them to enhance their internal processes and controls.
  • Help maximize design for manufacturability by leveraging supplier knowledge and capabilities through supplier involvement in product design.
  • Through frequent communication, drive consistency of quality metrics throughout NFI Group locations.
  • Drive rigorous adherence to processes, including technical supplier reviews, reviewing critical characteristics, control plans, work instructions, and pass-through characteristics, prior to FAI/PPAP submission and release.
  • Provide support to quality/operations in supplier improvement initiatives by utilizing supplier quality improvement processes (3rd party-controlled shipping, process audits, problem resolution (8D/SCANs), supplier conferences, etc.).
  • Provide assistance to suppliers in order to meet and/or exceed NFI Group's expectations and requirements as stated in the supplier manual.
  • Report summary status of supplier quality performance metrics to leadership, including incidents (NCP's), quality rejects, PPM, on-time delivery, and scorecard performance.
  • On-site support at suppliers to resolve performance issues (quality and delivery) and to improve their systems until recovery is achieved.
  • Validate supplier capacity and conduct constraints management as required by the business.

Requirements:

  • Bachelor's in engineering or related field.
  • 5-7 years of professional experience working with quality management systems and continuous improvement methods & tools.
  • Strong manufacturing and production process systems experience required.
  • Demonstrated experience in problem-solving and root cause corrective action (RCCA) methodology.
  • Demonstrated experience in supplier audits.
  • Knowledgeable and hands-on experience in the application of lean and six sigma (or alternative advanced problem-solving methods), including value stream mapping, control plans, sampling plans, kaizen, 5S, statistical analysis, SMED, 5 why's, root cause analysis, error proofing, cause and effect diagrams, Pareto analysis, etc.
  • Demonstrated leadership in supplier risk management.
  • Knowledge and application of AIAG quality tools (PPAP, FMEA, SPC, MSA, etc.).
  • Solid interpersonal communication skills needed to communicate to all levels of NFI Group and with leaders at supplier organizations.
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Core Competencies:

  • Action Oriented: Enjoys working hard; is action-oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
  • Customer Focus: Is educated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Perspective: Looks toward the broadest possible view of an issue/challenge, has broad-ranging personal and business interest and pursuits; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future.
  • Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration; can simplify complex processes; gets more out of fewer resources.
  • Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers.
  • Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; sometimes with incomplete information and under tight deadlines and pressure.
  • Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
  • Drive for Results: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
  • Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.


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