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Warehouse Operations Specialist
2 months ago
Salary: $20 - $25 per hour
POSITION SUMMARY
We are seeking a dedicated and proactive Warehouse Operations Specialist who thrives in a collaborative environment. The ideal candidate will play a crucial role in order fulfillment, inventory management, and customer service for both curbside and in-store pickups. If you possess a positive demeanor and a strong work ethic, we encourage you to consider this opportunity.
KEY RESPONSIBILITIES
- Accurately pick and process customer orders for wine, beer, and spirits.
- Monitor and resolve issues related to orders, including missing items and payment declines.
- Assist customers with their curbside and in-store pickup requests.
- Efficiently receive, load, and unload product deliveries and transfers.
- Check-in and organize incoming product deliveries and transfers.
- Occasionally conduct local deliveries using the company vehicle as required.
- Maintain and organize orders in the Will-Call area.
- Perform general maintenance in the warehouse and Will-Call area, including cleaning and cardboard disposal.
- Collaborate with the retail operations manager to ensure a safe and orderly environment for customers and staff.
QUALIFICATIONS
- Availability to work Wednesday through Sunday from 10 AM to 7 PM.
- Demonstrated positive attitude and customer service orientation.
- Ability to lift and carry items weighing up to 50 lbs.
- Competence in safely loading, unloading, and operating a hand truck.
- Capacity to stand and walk for up to 8 hours daily.
- Frequent bending, stooping, twisting, and kneeling is required.
- Familiarity with MS Office, shipping software, warehouse management systems, and handheld devices is preferred.
EMPLOYEE BENEFITS
- Comprehensive Medical/Dental/Vision insurance with 100% coverage for individual premiums.
- Company-sponsored 401k plan with matching contributions.
- Three weeks of paid time off annually, with increased accrual after five years of service.
- Eight paid holidays per year.
- Generous employee discount on products.
- Convenient and free employee parking.
- Opportunities for educational growth in wine and spirits knowledge.
ABOUT K&L WINE MERCHANTS
Established in 1976, K&L Wine Merchants is a family-owned business recognized as a leading independent wine retailer in the United States. We offer an exceptional selection of wine, spirits, and beer across three retail locations and our online platform. Our small, growth-oriented team is committed to delivering outstanding and knowledgeable service to our customers. If you are looking for a rewarding career in the dynamic world of wine and spirits, K&L Wine Merchants could be the right fit for you.
K&L Wine Merchants is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.