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Membership Engagement Specialist

3 weeks ago

Fort Lauderdale, Florida, United States YMCA of South Florida Full time
About the Role
The Member Service Representative is a key member of our team, responsible for delivering exceptional customer service and promoting membership engagement. As a representative of the YMCA of South Florida, you will be expected to embody our core values of honesty, respect, caring, and responsibility.

Key Responsibilities
- Providing excellent customer service and responding to inquiries
- Maintaining accurate member records and processing transactions
- Assisting with program registrations and membership sales
- Promoting membership engagement through interactions with existing and potential members
- Implementing membership engagement strategies and initiatives
- Collaborating with sales teams to achieve monthly sales and retention goals

Requirements