IT Support Specialist
6 days ago
Tekfortune Inc is a leading consulting firm that specializes in providing top-notch staffing services to global organizations. In today's fast-paced business landscape, virtual recruiting and remote work are crucial for success. Our team of experts can help you find the perfect job to match your skills and experience.
Job Title: IT Helpdesk SupportLocation: San Antonio, TX
Duration: Long Term Contract
Required Skills:
- Deliver exceptional customer service and support
- Install, configure, and maintain hardware and software for the company's workspace computing environment
- Manage trouble calls and tickets to ensure timely and effective resolution of end-user issues
- Perform hands-on fixes, including installing and upgrading software, installing hardware, and configuring systems and applications
- Monitor and test fixes to ensure problems have been adequately resolved
- Image and configure desktops and laptops using an enterprise imaging solution
- Workstation-related moves, adds, and changes
- Escalate and track issues with vendors and internal support teams to troubleshoot problems with hardware and software
- May require occasional evening and/or weekend work, rotating on-call after-hours support
Job Responsibilities:
As an IT Helpdesk Support specialist, you will be responsible for providing top-notch technical support to our clients. You will work closely with our team to ensure that all technical issues are resolved promptly and efficiently.
What We Offer:
At Tekfortune Inc, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional technical support, we encourage you to apply for this exciting opportunity.
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