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Retail Sales Representative

2 months ago

Greenwich, Connecticut, United States LoveShackFancy Full time

Job Type: Part-time

Description

About LoveShackFancy

LoveShackFancy is a fashion brand that creates romantic, dreamy, and optimistic clothing and accessories. We are seeking a Sales Associate to join our team and help us deliver exceptional customer service.

Key Responsibilities

  • Greet and acknowledge all customers, providing courteous and knowledgeable customer service.
  • Work with clients to style them in LoveShackFancy, suggesting styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
  • Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
  • Send follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.

Visual Merchandising

  • Monitor and maintain visual merchandising standards on a daily basis, folding, straightening, filling in, and ensuring correct placement of merchandise throughout the day.
  • Ensure representation of all merchandise, styles, and sizes are on the floor.
  • Assist with stock duties when needed, including shipments, markdowns, and transfers.

Operations

  • Follow all procedures in the POS system for ringing up sales, including 100% client capture.
  • Keep the cash wrap area neat, organized, and maintained with all daily supplies.
  • Answer the phone and service the client's needs.
  • Help with events both in-store and off-site, including setup, breakdown, and overall organization.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.