Senior Quality and Safety Excellence Manager
1 week ago
Rising Star Resource Development Corporation (Rising Star) is a leading 501c3 private non-profit organization dedicated to providing supportive and integrated employment services. As a Community Rehabilitation Program (CRP), we offer training and employment services to individuals with disabilities, barriers to employment, and our country's veterans.
We are seeking an exceptional Senior Quality and Safety Excellence Manager to join our team. This is a challenging and rewarding role that requires a strong passion for quality and safety excellence, as well as excellent leadership and communication skills.
About the Role
The Senior Quality and Safety Excellence Manager will be responsible for overseeing the development and implementation of quality control measures and safety policies for our assigned buildings. This includes managing the company's quality control monitoring and safety programs, reviewing quality of service inspections, and attending Rising Star training workshops.
The ideal candidate will have a minimum of three to five years of supervisory experience in a service/customer-oriented environment, with a strong background in OSHA safety regulations and chemical handling/storage procedures. A high school diploma or GED is required, and a bachelor's degree in a related field is preferred.
Responsibilities
- Ownership and leadership of the Safety and Quality Control position.
- Credentialling: 30 Hour OSHA training.
- Weekly frequent communication to update activities and communicate with team members.
- Coordinate service activities for assigned buildings, ensuring that services are performed as contracted and at the intended quality standards.
- Interact with site supervisors, government, and corporate customers when needed to obtain feedback on services and special requests.
- Manage federal contract PWS requirements of contracts.
- WinTeam compliance module management and reporting for each type of clearance.
- Establishment of policies, guidance, and documentation forms made available to the organization.
- Embracement of Team Software (WinTeam), ehub, and any other electronic systems to manage, report, and achieve records.
- Lead Safety and Quality Control weekly team meeting status updates and quarterly Safety Meetings, including meeting minute recorded for compliance documentation.
- Liability Coverage planning with Finance and Human Resources Departments to lower injury claims and lower rates of coverage.
- SourceAmerica / AbilityOne – lead and prepare the compliance documentation and compliance reporting for reviews and audits.
- Quality Inspection customer pulls and reporting to comply with company and contract requirements.
- Semi-Annual Safety and Quality training meetings with Field and HQ staff.
Requirements
- High School Diploma or GED Required.
- Minimum of three to five (3-5) years of supervisory experience in a service/customer-oriented environment.
- Experience in team management and customer communication.
- Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.
- Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
What We Offer
- $17.00 - $19.00 per hour.
- Travel Miles Stipend included.
- Some Local, Regional, and State Travel Required.
Rising Star is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation) organization, and we are committed to providing a diverse and inclusive work environment. If you are a motivated and detail-oriented individual with a passion for quality and safety excellence, we encourage you to apply for this exciting opportunity.
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