Senior Product Manager, Data Governance

2 months ago

Seattle, Washington, United States GEICO Full time

Job Summary

GEICO is seeking an accomplished, customer-obsessed, and results-oriented Senior Product Manager to lead the Data Governance & Compliance features discovery and development within the MarTech Product team.

About the Role

In this dynamic position, you will be key to driving GEICO's digital transformation by being part of a growing Product Organization working in cross-functional teams to implement cutting-edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization.

Key Responsibilities

  • Understand industry landscape, market trends, customer, and business needs to synthesize discovery efforts into insights and implications for features.
  • Leverage insights to drive vision for product features that will drive incremental value and rally stakeholders to your vision.
  • Define and own the 6–9-month feature roadmap to drive priorities for your team, taking into value creation and cost to create value.
  • Identify and measure feature KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates.
  • Have an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.
  • Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience.
  • Rally teams and senior stakeholders to your product direction and proactively leverage relationships throughout the ecosystem.
  • Reports on feature performance to stakeholders, demonstrating incremental value creation.
  • Encourages adaptability informed by emerging solutions, industry trends, and changing customer needs.
  • Defines scalable product solutions by deep knowledge of internal and external customers' habits.
  • Understands technology concepts and how underlying product services perform across channels and customer touchpoints.
  • Fosters a strong agile discipline and inspires teams to continuously improve delivery through understanding of key agile metrics.

Basic Qualifications

  • Bachelor's Degree.
  • At least 5 years of experience in Product Management.
  • At least 5 years of experience translating features into consumer or associate-facing products.
  • At least 5 years managing all aspects of a product feature throughout its lifecycle from concept to delivery.
  • At least 5 years leading cross-functional teams that drive results during product discovery and product delivery.
  • At least 3 years of experience building and shipping technical products.
  • Experience developing and implementing data governance policies, regulatory procedures, and controls.
  • Strong understanding of data governance principles, practices, and frameworks, including data privacy and compliance requirements.
  • Experience working and collaborating with Legal and Compliance Teams.

Preferred Qualifications

  • High level of technology acumen.
  • Experience in building, using, or improving industry-leading MarTech and Customer Data Platforms (CDP) such as Adobe RT-CDP, Salesforce Customer 360, or Segment CDP.
  • High sense of accountability and strong problem-solving skills.
  • Knowledge of relevant data protection regulations and standards (e.g., GDPR, CCPA).
  • Excellent written and verbal communication skills.
  • Strong interpersonal and collaborative skills to influence across the organization.
  • Insurance industry experience.
  • Agile certifications (i.e., SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP).
  • Comfortable working hands-on with customer data, writing SQL queries.
  • Knowledge of concepts around entity resolution and master data management (MDM).
  • Familiarity with data storage technologies like Graph, Cassandra, TiDB, ADLS, and Snowflake, etc.
  • Familiarity with activation platforms, e.g., LiveRamp, Salesforce Marketing Cloud, etc.

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