Petco Operations Leader

2 weeks ago

Livermore, California, United States Petco Full time
About Petco

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.

Job Overview

As a Solutions Leader on Duty, you will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You will work to ensure all partners are providing each guest with the best experience possible by helping them find and purchase animals, supplies, and services.

Key Responsibilities
  • Be a role model within our selling model and support guest interactions as needed.
  • Have a strong interest in animal welfare.
  • Complete and apply training programs to maintain a high level of expertise in your role.
  • Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.
  • Process register transactions in a way that creates a great experience for each guest.
  • Support the overall Omni Guest Experience for the Pet Care Center through execution, as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle.
  • Functions as Leader on Duty for supporting Pet Care Center execution, training, communication, and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions.
  • Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center.
  • Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Requirements
  • Minimum high school diploma (or its equivalent) or the equivalent work experience.
  • A qualified applicant will be required to demonstrate proficiency in the areas of mathematics and above-average communication skills.
  • In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
  • Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
What We Offer

Petco offers a competitive hourly or salary range of $18.75 - $28.75, depending on location and experience. We also offer a comprehensive benefits package, including health and financial benefits, 401K, incentives, and PTO. To learn more about our Total Rewards, please visit our website.

Petco is an Equal Opportunity Employer and welcomes qualified applicants with arrest or conviction records. We are committed to creating a safe and inclusive work environment for all employees and guests.

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