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Technical Service Manager

2 months ago

Dubuque, Iowa, United States Crown Cork & Seal USA, Inc. Full time
About the Role

Crown Cork & Seal USA, Inc. is seeking a highly skilled Technical Service Manager to join our Food Division. As a key member of our team, you will be responsible for providing technical leadership and support for the development and performance of aluminum packaging for food products.

Key Responsibilities
  • Project Manager: Aluminum Specifications and Qualifications
  • Provide technical leadership for on-going aluminum materials development, specifications and qualifications
  • Identify joint developments with suppliers where better materials or novel surfaces offer performance or efficiency advantages
  • Coordinate trials with CROWN production plants and suppliers and provide on-site management of trial activity
  • Support on-going improvement in plant performance through hands-on technical support, providing expertise and transfer of best practices
  • Assist the Food Division and our Technical Center with the investigation and resolution of metal-related quality and performance issues
  • Arrange and lead technical meetings between CROWN and its suppliers
  • Participate in supplier audits
Requirements
  • BA/BS degree in engineering, materials science, metallurgy, or a related discipline
  • 5-10 years in materials development and/or metal manufacturing, packaging manufacturing, or a similar industry
  • Experience in aluminum, tinplate/steel and/or tooling materials and their bulk properties and surface properties is a clear advantage
  • Experience managing projects to completion while interfacing with multiple departments
  • Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual
  • Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with suppliers and employees at all levels of the organization
  • Well organized and detail oriented with good time management skills
  • Strong PC skills are a must
  • Committed to on-going personal development and career growth
  • Knowledge and/or certification in Six Sigma is a bonus
Working Conditions
  • Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office.
  • While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
  • The associate may be exposed to a wide range of temperatures.
  • The noise level is frequently loud.
What We Offer

Crown offers competitive pay, and comprehensive benefits including free company-paid health insurance for employees and company-matched 401(k).