Business Operations Manager

2 weeks ago


New York, New York, United States Chapter Full time

About Chapter

Chapter is a company that aims to transform the way Americans navigate and experience retirement. We believe that the current infrastructure for retirement is broken and we're on a mission to fix it.

About the Role

We're looking for a highly skilled Business Operations Manager to lead our Business Operations & Strategy team. The ideal candidate will have previous experience driving outcomes within a complex problem space.

Key Responsibilities

  • Design and build foundations for various initiatives
  • Improve and scale existing processes to enable hyper growth
  • Bring clarity and simplicity to a complex environment
  • Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with teammates
  • Improve the way the company operates by running effective prioritization and planning processes

About You

  • 7+ years of experience in operational roles, preferably at high-growth companies
  • You thrive in ambiguity and enjoy driving simplicity from complexity
  • You are operationally excellent, able to manage a large volume of moving pieces without sacrificing quality
  • You are able to ruthlessly prioritize and help others understand your prioritization decisions
  • You are a builder – you enjoy improving processes and implementing solutions

What We Offer

The salary for this role will be between $160,000- $250,000, in addition to competitive variable compensation, and equity structure, but it might vary depending on skills and experiences. Chapter embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.



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