Medical Front Office Administrative Assistant

1 week ago


Loxahatchee Groves, Florida, United States SERENITY GROVE DENTAL Full time
Front Office Coordinator Role at Serenity Grove Dental

We are seeking an experienced and skilled Front Office Coordinator to join our team in Wellington, FL. This role is responsible for overseeing all administrative aspects of the patient experience.

The successful candidate will be responsible for managing patient appointments, verifying insurance coverage, processing claims, and ensuring accurate data entry.

Additionally, they will deliver exceptional customer service, resolve patient complaints, and continuously improve processes for patient satisfaction.

Requirements and Qualifications
  • Working Experience: 3+ years of working experience in a similar position at a dental or medical office.
  • Dental Billing & Insurance: Strong knowledge of dental billing, including Medicaid, commercial insurance, and processing claims.
  • Customer Service Skills: A focus on delivering outstanding service with the ability to resolve patient issues positively and professionally.
  • Practice Management Software: Proficiency in using dental practice management software and other computer systems.
  • Multitasking & Problem-Solving: Ability to manage multiple tasks efficiently and solve problems as they arise.

The salary range for this role is $45,000 - $60,000 per year, depending on experience.



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