Customer Service Representative

2 weeks ago


Lincolnton, Georgia, United States Golden Pantry Food Full time
Job Description

At Golden Pantry Food, we are seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our operations.

Key Responsibilities:

  • Provide prompt and courteous service to all customers, responding to their needs and resolving any issues in a professional and friendly manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Support the sales floor team by restocking shelves, facing merchandise, and maintaining visual displays.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Assist with inventory management, including receiving and stocking merchandise, and reporting any discrepancies or issues to management.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience for customers.
  • Collaborate with the store team to achieve sales goals and objectives, and contribute to a positive and productive work environment.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and training.


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