Customer Service Representative
2 weeks ago
At Golden Pantry Food, we are seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our operations.
Key Responsibilities:
- Provide prompt and courteous service to all customers, responding to their needs and resolving any issues in a professional and friendly manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Support the sales floor team by restocking shelves, facing merchandise, and maintaining visual displays.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Assist with inventory management, including receiving and stocking merchandise, and reporting any discrepancies or issues to management.
- Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience for customers.
- Collaborate with the store team to achieve sales goals and objectives, and contribute to a positive and productive work environment.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for professional development and training.
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