Patient Service Liaison
1 week ago
We are seeking a highly skilled Patient Service Representative to join our team at Intermountain Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Greet and check-in patients in a professional manner, assessing their needs and ensuring they are met.
- Verify patient demographics, insurance, and contact information, and assist with completing necessary forms.
- Scan and process paperwork, educating patients on financial assistance and directing them on next steps.
- Promptly schedule appointments and proactively request payments from patients.
- Support administrative functions, working reports, addressing patient concerns, and performing paperwork.
- Coordinate with other care teams and employees to provide a seamless experience for patients.
- 6 months of customer service experience involving interactions with customers.
- Demonstrated basic computer skills involving word processing and data entry.
- Professional manner and strong interpersonal and communication skills.
- 1 year of customer service experience, especially in a hospital or medical office.
- Problem-solving ability, analytical skills, self-motivated, and able to work well in a clinic environment.
- Interact with others requiring the ability to communicate information.
- Operate computers and other office equipment requiring the ability to move fingers and hands.
- See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Tellica Draper, Tellica Orem, Tellica West Valley
Work CityDraper
Work StateUtah
Scheduled Weekly Hours: 40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$22.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
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