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Client Relations Associate

2 months ago

Elk Grove, California, United States C and S Concepts Full time
Position Overview

At C and S Concepts, we are a dynamic Business Development organization focused on tailored customer service and sales methodologies to fulfill our clients' requirements. We are on the lookout for a motivated and professional Customer Service Specialist to support our expanding clientele by addressing product inquiries, providing information, and guiding customers through the sales process until delivery.

The role of Customer Service Specialist places you at the forefront of client interactions; being personable and approachable is essential.

Key Responsibilities of the Customer Service Specialist:

  • Showcase our clients' offerings to each customer based on their specific needs and preferences.
  • Employ negotiation techniques throughout the sales journey with both current and prospective clients.
  • Tailor product suggestions to enhance customer satisfaction and foster brand loyalty.
  • Establish and nurture relationships with customers until the successful delivery of products/services.
  • Collaborate with fellow Customer Service Specialists to ensure success through shared knowledge, market insights, and compliance standards.

Qualifications for the Customer Service Specialist:

  • Experience in customer service with strong interpersonal communication skills.
  • Preferred 1-2 years in customer service, business development, sales, or leadership roles.
  • A solid work ethic and a commitment to achieving success.
  • Exceptional verbal and written communication abilities.
  • A passion for personal growth and a thirst for knowledge in an entry-level position.
  • A results-oriented mindset.


What We Offer:

  • Competitive compensation with an attractive bonus structure.
  • Comprehensive training and development from industry-leading customer acquisition and sales professionals.
  • Long-term career advancement opportunities and internal mobility.
  • A positive work environment with a collaborative and diverse culture.

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