Remittance Processing Associate I

4 weeks ago


Pasadena, California, United States Jobs for Humanity Full time
Job Title: Remittance Processing Associate I

At Jobs for Humanity, we are seeking a highly skilled Remittance Processing Associate I to join our team. This role is responsible for preparing customer payments for processing, coordinating set-up and maintenance activities for the remittance processor and related equipment, and performing research and adjustment activities.

Key Responsibilities:
  • Prepare customer payments for processing.
  • Coordinate set-up and maintenance activities for the remittance processor and related equipment.
  • Perform research and adjustment activities.
  • Process exception items.
  • Maintain inventory of remittance processing supplies.
  • Prepare outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.

Requirements:
  • High school diploma or GED.
  • Considerable knowledge of remittance processing.
  • Proficient written and oral communication skills in dealing with employees or external customers/clients.
  • Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output.
  • Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output through computer operations.
  • Knowledge of the practices, procedures, and problem-solving techniques involved in item processing.
  • Knowledge of client specifications for remittance processing.
  • Knowledge of off-line and peripheral equipment operation and maintenance.
  • Proficiency to assemble, organize, and sequence work.
  • Knowledge to identify errors in calculations and balances.

Working Conditions:
  • Ability to operate IBML and NCR scanning equipment.
  • Ability to stand or sit for extended periods of time.
  • Must be flexible with their schedule.
  • Opportunity for additional hours if necessary.
  • Must be able to work weekends and some holidays.

Job Type: Full-time
Pay: $28.76 - $28.76 per hour
Experience: Entry-level role. Basic skills with moderate level of proficiency. Has general understanding of remittance processing. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one year remittance processing or equivalent experience.

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