Parts Associate
4 weeks ago
As a Parts Associate with BYD COACH & BUS LLC, you will be responsible for managing all parts ordering and tracking, processing Parts Request Forms, and collaborating with the warranty and warehouse teams.
Key Responsibilities:
- Process all Parts Request Forms submitted by Customer Service Staff and customers under the supervision of the Parts Manager or Supervisor.
- Support inventory management and stock replenishment efforts.
- Collaborate with the warranty and warehouse teams to ensure efficient parts ordering and tracking.
- Track all parts ordered for assigned customers and technicians, and provide daily status reporting to the Customer Parts Manager/Supervisor.
- Assist customers with parts availability and pricing.
- Maintain and track all orders in an organized manner, with proper documentation.
Requirements:
- Experience in Customer Service and/or Automotive Parts.
- Ideal candidates will have a minimum of two years' experience.
- Excellent communication and interpersonal skills, with the ability to communicate effectively in person or by telephone.
- Experience with basic computer programs, including MS Office (Word, Excel, PowerPoint).
- Willingness to constantly improve and learn new processes.
- Ability to thrive in a fast-paced environment and present information to small and large groups.
- License: Must possess reliable transportation.
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Store Delivery Associate
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Store Delivery Associate
4 weeks ago
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