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Credit and Collections Specialist
2 months ago
We are seeking a highly skilled Credit and Collections Specialist to join our team at AppleOne. As a key member of our finance department, you will be responsible for ensuring timely payment from clients, resolving payment discrepancies, and maintaining accurate records of all transactions.
Key Responsibilities- Monitor accounts to identify outstanding debts.
- Manage accounts to identify overdue payments.
- Oversee the debt collection process, including all outstanding invoices and delinquent accounts.
- Communicate with clients via phone, email, or mail to follow up on overdue payments and negotiate payment agreements.
- Maintain accurate records of all collection activities, including correspondence and payment details.
- Investigate and resolve payment discrepancies or disputes, working closely with clients and internal departments to reach a resolution.
- Provide regular updates to management on outstanding accounts and any potential risks or issues.
- Collaborate with the sales team to develop strategies to improve the collection process and minimize delinquency.
- Generate and analyze collection reports, identifying trends and patterns to improve collection efforts.
- Ensure compliance with company policies and legal requirements related to collections and debt recovery.
- Assist in credit reviews and evaluations of new and existing clients to determine credit limits and conditions.
- Work closely with the accounting team to reconcile client accounts and ensure accurate payment recording.
To be successful in this role, you will need:
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in Microsoft Office and other relevant software.
- Experience in credit and collections, preferably in a similar industry.