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Credit and Collections Specialist

2 months ago


Farmington, New Mexico, United States AppleOne Full time
Job Summary

We are seeking a highly skilled Credit and Collections Specialist to join our team at AppleOne. As a key member of our finance department, you will be responsible for ensuring timely payment from clients, resolving payment discrepancies, and maintaining accurate records of all transactions.

Key Responsibilities
  • Monitor accounts to identify outstanding debts.
  • Manage accounts to identify overdue payments.
  • Oversee the debt collection process, including all outstanding invoices and delinquent accounts.
  • Communicate with clients via phone, email, or mail to follow up on overdue payments and negotiate payment agreements.
  • Maintain accurate records of all collection activities, including correspondence and payment details.
  • Investigate and resolve payment discrepancies or disputes, working closely with clients and internal departments to reach a resolution.
  • Provide regular updates to management on outstanding accounts and any potential risks or issues.
  • Collaborate with the sales team to develop strategies to improve the collection process and minimize delinquency.
  • Generate and analyze collection reports, identifying trends and patterns to improve collection efforts.
  • Ensure compliance with company policies and legal requirements related to collections and debt recovery.
  • Assist in credit reviews and evaluations of new and existing clients to determine credit limits and conditions.
  • Work closely with the accounting team to reconcile client accounts and ensure accurate payment recording.
Requirements

To be successful in this role, you will need:

  • Excellent communication and negotiation skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in Microsoft Office and other relevant software.
  • Experience in credit and collections, preferably in a similar industry.