Operations Assistant
4 weeks ago
Horizon Credit Union Job Description
We are seeking a highly skilled and detail-oriented Operations Assistant to join our team at Horizon Credit Union. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our members.
Key Responsibilities:
- Process Visa card orders and respond to member inquiries in a timely and professional manner.
- Pay Credit Union bills and maintain accurate records.
- Post and scan investments, process check orders, and resolve any issues that may arise.
- Track titles, monitor safety deposit box rentals, and respond to notices.
- Work with IRAs and RTIs, verify wires, and process ACH files.
- Research card processing disputes, complete chargeback processes, and adjust member accounts as needed.
- Transmit PBF and ICL files, and attend meetings as required.
Requirements:
- High school graduate or equivalent.
- Excellent communication and math skills.
- Professional attitude, honesty, and integrity.
- Good typing skills and Spanish speaking preferred but not required.
About Us:
Horizon Credit Union is a leading financial institution dedicated to providing exceptional service and support to our members. We offer a competitive benefits package, including health insurance, paid leave, and 401(k) retirement plans.
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