Loan Application Systems Analyst

2 weeks ago

Springfield, Illinois, United States Farm Credit Financial Partners Inc Full time
Job Summary

The Application Systems Analyst II will work independently to engage with FPI partner customers, internal and external resources in evaluation, vendor management, implementation, maintenance, operational support and/or training of products in alignment with FPI's business requirements within the agricultural lending Loan Operations space.

They will also work with internal and external resources in a lead capacity on business process evaluation/improvement projects, looking to drive efficiencies and metrics into new or existing processes.

The ASA II must possess the ability to troubleshoot, test, and debug loan accounting applications when necessary.

Key Responsibilities
  • Work as a primary contact point for partner customer loan accounting teams, supporting their normal business processes by configuring systems, troubleshooting issues, and addressing questions and requests.
  • Build standards, processes and procedures, and guidelines for business processes and environments.
  • Ensure that all development and/or corrective software has been fully tested and documented by providing direction to QA (Quality Assurance) resources developing test plans.
  • Exhibit learning agility to understand business process changes and apply latest information / concepts to the FPI environment.
Additional Functions
  • Engage in and maintain vendor relationships and contracts.
  • Maintain current knowledge on upgrades to vendor supplied applications, transferring necessary information to our partner customers.
  • Provide cross-functional assistance on an as needed basis to other operational areas of FPI.
  • Contribute to project teams and daily operational support.
  • Identify opportunities for quality and process improvement resulting in improved efficiency, increased productivity, and high customer satisfaction.
Requirements
  • Bachelor's degree in a business or computer related field preferred with 2+ years of experience.
  • Proficiency in systems level management of Microsoft operating systems.
  • Strong analytical, verbal, and written communication skills.
  • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Work Environment

Typical noise levels for an open, cubicle-styled environment.

Physical Demands

This position requires periods of standing, walking, and the use of computer equipment.

Additional physical demands include, but may not be limited to, talking or hearing, push/pull, stooping, kneeling, reaching w/hands and arms, and lifting at least 10 pounds.

Work Authorization

Authorization to work in the United States is required.

Reasonable Accommodation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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