Customer Service Representative
3 days ago
We're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our clients, ensuring their events are executed flawlessly.
Key Responsibilities- Provide timely and accurate responses to client inquiries via phone and email.
- Assist clients with orders, questions, or concerns related to their events.
- Develop and maintain positive relationships with clients through proactive communication and issue resolution.
- Work collaboratively with clients in the showroom to choose rental products.
- Proactively handle order conflicts or issues in a timely manner.
- High School Diploma or equivalent.
- 2+ years of account representative/inbound sales experience.
- Prior catering, event planning, or hospitality experience is a plus.
- Strong communication skills, written and verbal.
- Ability to establish and develop relationships with clients, internal and external.
- Detail-oriented and organized with the ability to complete and manage a large volume of high-quality work quickly.
Jaski Corporation is a leading event rental company in Northern Colorado, committed to providing exceptional customer service and support to our clients. We pride ourselves on creating memorable events that exceed our clients' expectations.
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