Client Relations Specialist
2 weeks ago
Customer Support Agent
Are you eager to embark on a rewarding career with a prominent player in the automotive rental sector? Enterprise Holdings is on the lookout for a committed Full Time Customer Support Agent to enhance our operations.
In this role, you will be pivotal in delivering outstanding service to our clientele, ensuring a seamless rental process. Your duties will encompass assisting customers with their rental inquiries, promoting additional offerings, and facilitating a positive rental experience.
Key Responsibilities:
- Welcome customers with professionalism and warmth
- Deliver effective service by clarifying rental conditions, vehicle specifications, and supplementary services
- Provide guidance on directions, local attractions, and service information
- Manage incoming and outgoing communications regarding reservations and customer questions
- Evaluate the condition of rental vehicles upon their return
- Alert management to any customer or vehicle-related concerns
- Engage in continuous training and skill enhancement opportunities
If you are at least 18 years of age, hold a high school diploma or GED, and possess a minimum of 6 months of experience in customer service, we welcome your application for this fulfilling position.
Perks:
- Paid time off
- Employee discounts
- Retirement savings plan
- Comprehensive Health Benefits
- Opportunities for training and professional growth
Become a part of Enterprise Holdings and contribute to our vision of being the most trusted name in mobility.
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