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Dental Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Business Assistant to join our team at Olde Mill Family Dental. As a Business Assistant, you will play a vital role in supporting our front office operations and ensuring the smooth delivery of patient care.
Key Responsibilities- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering calls, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
Olde Mill Family Dental is a unique and collaborative team that thrives on community and patient care. We are committed to providing exceptional service and creating a positive experience for our patients.
Qualifications- Minimum Qualifications
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
- Preferred Experience
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
