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Restaurant General Manager Assistant

2 months ago

Worcester, Massachusetts, United States Northeast Foods, LLC Full time

Job Summary:

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Northeast Foods, LLC. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:

  • Leadership and Team Management:
    • Develop and implement strategies to improve team performance and productivity.
    • Provide coaching and training to team members to enhance their skills and knowledge.
    • Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Customer Service:
    • Ensure that all customers receive exceptional service, meeting their needs and exceeding their expectations.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operations and Administration:
    • Oversee the day-to-day operations of the restaurant, ensuring that all tasks are completed efficiently and effectively.
    • Manage inventory, supplies, and equipment, ensuring that the restaurant is well-stocked and maintained.
    • Prepare and manage budgets, forecasts, and other financial reports.
  • Communication and Collaboration:
    • Communicate effectively with team members, customers, and other stakeholders, ensuring that everyone is informed and aligned.
    • Collaborate with other departments, such as marketing and human resources, to achieve business objectives.
  • Continuous Improvement:
    • Identify areas for improvement and implement changes to enhance the customer experience and improve operational efficiency.
    • Stay up-to-date with industry trends and best practices, applying this knowledge to drive business growth and success.

Requirements:

  • Education and Experience:
    • Bachelor's degree in Business Administration, Hospitality, or a related field.
    • Minimum of 2 years of experience in a restaurant management role, preferably in a fast-paced environment.
  • Skills and Qualifications:
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
    • Strong analytical and problem-solving skills, with the ability to make informed decisions.
    • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented team of professionals.