Restaurant Supervisor

3 weeks ago

Worcester, Massachusetts, United States Dunkin' Full time
Restaurant Manager Job Description

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Dunkin Donuts. As a Restaurant Manager, you will be responsible for the overall operation of the restaurant, including managing a team of employees, driving sales and profitability, and ensuring exceptional guest service.

Key Responsibilities:
  • Direct the overall operation of the restaurant, including managing a team of employees and driving sales and profitability.
  • Create a positive working environment by fostering teamwork among Team Members through effective training, communication, and relationship building.
  • Conduct yourself in a professional manner when dealing with customers, Team Members, and corporate management.
  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct set by the Company and the Dunkin Donuts brand.
  • Work with integrity, honesty, and accountability in all situations.
Requirements:
  • Previous managerial experience preferred but not required.
  • Previous fast food/quick service restaurant experience required.
  • Top-notch customer service skills.
  • Strong verbal and written communication skills.
  • Excellent leadership skills.
  • Ability to work well under pressure and multitask.
  • Financial literacy and analytical/problem-solving skills.
  • Access to a vehicle and a valid Driver's License required.
  • Ability to lift 50 lbs.
  • Must submit to a background check.

We value hardworking and enthusiastic employees and make it a priority to ensure their success. Our 3,2,1 philosophy is that "With just 3 feet between you and our guest, you have 2 minutes to provide 1 exceptional service experience."

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