Customer Service Representative

3 weeks ago


Iowa City, Iowa, United States TEN Credit Union Full time
Job Summary:

TEN Credit Union is seeking a skilled Teller to join our team at our Johnson City branch. As a Teller, you will play a vital role in providing exceptional member service and promoting financial wellness through cross-selling products and services.

Key Responsibilities:

Process teller transactions and assist members in person and by phone in compliance with state and federal guidelines and internal policies/procedures.
Provide accurate and efficient service to members, ensuring a positive experience.
Maintain a thorough understanding of products and services offered by TEN Credit Union, enabling effective cross-selling and upselling opportunities.

Requirements:

High school diploma or equivalent required.
Financial experience or heavy cash-handling/customer service experience preferred.
One year of banking experience.

Benefits:

TEN Credit Union offers a competitive wage of $16/hour, as well as an extensive benefits package, including employer-paid medical, dental, vision, basic life, and AD&D, long-term and short-term disability, and a 401K Defined Contribution Plan with a generous employer match of 7%. We also offer eleven paid holidays and a fun, collaborative work environment that values creativity and teamwork.

Physical Requirements:

Ability to sit and/or stand for long periods of time.
Ability to use a computer for extended periods.
Ability to work in a non-smoking environment.

Travel Requirements:

Employee may travel to assist branches on an irregular basis. To be hired for this position, the candidate must pass a drug screen and background check. TEN Credit Union is an Equal Opportunity Employer.

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